Frequently Asked Questions
bajivaip FAQ — Answers to All Your Questions
Get detailed answers in English about accounts, deposits and withdrawals, games, bonuses and responsible gaming.
bajivaip welcomes you. This FAQ page provides detailed answers to the most common questions from players in Bangladesh. From opening an account to depositing via bKash or Nagad, cricket betting, slot games, bonus terms and responsible gaming — clear information on all these topics is available here. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
To open an account at bajivaip, you need an active mobile number and your correct date of birth. Enter your name, mobile number and password in the registration form. Please note that this platform is for people aged 21 and above only. Each person may open only one account.
Yes, bajivaip operates as a secure platform. After registration, a verification code will be sent to your mobile number. Once you enter the code correctly, your account will be activated. Additional identity verification may be required before withdrawals.
Go to the login page and click the "Forgot password?" option. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. If you have trouble, contact our 24/7 live chat.
No, each person may open only one account at bajivaip. If multiple accounts are found under the same person's name, they may be closed and any accumulated bonuses may be cancelled. This rule is strictly enforced to maintain a fair gaming environment.
bajivaip is a fully mobile-friendly platform. You can open an account and enjoy all features by visiting the site directly from your smartphone browser. It works seamlessly on both Android and iOS devices.
Deposits and Withdrawals
Deposits via bKash are usually instant — your bajivaip account balance is updated within a few minutes. The minimum deposit amount is ৳200. Confirm the deposit amount and use the correct reference number to ensure the process completes quickly.
Yes, withdrawals via Nagad are fully supported. After submitting a withdrawal request, the money usually reaches your Nagad account within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. Withdrawals from verified accounts are processed faster.
You can deposit to bajivaip via both Rocket and bank transfer. The minimum deposit amount is ৳200 for each method. For bank transfers, it is important to use the correct account number and reference. If your balance does not update after a deposit, notify us via live chat.
bajivaip does not deduct any extra charges on deposits or withdrawals. However, mobile banking services such as bKash, Nagad or Rocket may charge a small transaction fee according to their own policies, which are governed directly by those providers' rules.
The normal withdrawal time is 30 minutes to 3 hours. If it takes longer, first check that your Nagad / bKash / Rocket account number is correct. If the problem persists, contact our 24/7 live chat support with your transaction reference number and we will resolve it as quickly as possible.
Games and How to Play
In the cricket betting section at bajivaip, you can bet on BPL and other local and international cricket tournaments. Both pre-match and in-play betting during the match are available. To place a bet, you need sufficient balance in your account and must follow the set minimum bet. Read the odds and terms carefully before placing a bet.
RTP (Return to Player) is the theoretical average percentage of total wagers that a slot game returns to players over the long term. Volatility refers to the pattern of payouts — high volatility means larger prizes less frequently, while low volatility means smaller prizes more often. This information is available in the game info section.
Yes, the live casino section at bajivaip features games from leading providers such as Evolution Gaming and Ezugi, where you can play with live dealers streaming from real studios. High-definition streaming and real-time interaction make the gaming experience more engaging.
bajivaip is fully mobile-optimized. Slots, live casino, cricket betting — all games run smoothly in a smartphone browser. For the best experience, use a stable internet connection (4G or WiFi). Most games work seamlessly on both Android and iOS platforms.
Spribe's Aviator is a crash-style game where a plane flies and a multiplier keeps increasing. The player must cash out before the plane crashes. It is fast-paced and completely fair — Provably Fair technology is used to determine outcomes. Each round is independent and unrelated to previous results.
In-play betting is available on T20 and ICC tournament matches at bajivaip. Go to the cricket section, select an ongoing match and choose your preferred betting market — such as runs in the next over or the probability of a wicket falling. Since odds change quickly, decisions need to be made fast.
Bonuses and Promotions
First-time depositors at bajivaip receive a 150% welcome bonus, up to a maximum of ৳10,000. For example: deposit ৳1,000 and you get ৳1,500 as a bonus, giving a total balance of ৳2,500. The wagering requirement for the bonus is 20 times. This means you must wager an amount equal to the bonus multiplied by 20 before making a withdrawal.
Yes, after receiving a bonus, the specified wagering requirement (20x) must be met within a set time limit. Before the requirement is met, you may only withdraw the real money you deposited; meeting the requirement is mandatory to withdraw any winnings earned from the bonus. The full bonus rules can be found on the Terms and Conditions page.
bajivaip's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Bronze members receive weekly cashback of up to 0.3%; Diamond members receive up to 1.5%. In addition to cashback, higher levels come with special promotions and priority support.
VIP levels are advanced by playing regularly and staying active. The more consistently you play at bajivaip over time, the faster you can reach the next level. Contact our live chat support for details about the specific requirements for each level.
Yes, bajivaip offers special promotions during Eid, Pohela Boishakh and other festivals. During these periods, extra cashback, free spins or limited-time bonuses may be available. To stay updated on the latest promotions, log in to your account and check the promotions section regularly.
Security and Responsible Gaming
bajivaip uses SSL encryption technology, which keeps your personal information and financial transactions fully secure. All payment gateways operate through secured connections. We do not share any of your information with third parties.
bajivaip is for people aged 21 and above only. Opening an account for minors is strictly prohibited. Providing your correct date of birth at registration is mandatory and this information is confirmed again during identity verification.
bajivaip takes responsible gaming very seriously. If you feel gaming is getting out of control, you can set a deposit limit or self-exclusion on your account. Detailed information is available on our responsible gaming page. You can seek assistance via live chat at any time.
Self-exclusion is the option to close your own account for a set period or permanently. Once activated, you will not be able to log in for that duration. To activate self-exclusion, contact our 24/7 live chat support and we will help you complete the process.
bajivaip features games from leading providers such as Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming. These providers use internationally recognised RNG (Random Number Generator) technology that ensures fair play. Each spin or round is completely independent and does not depend on previous results.
bajivaip's support team provides assistance in Bengali via live chat seven days a week, 24 hours a day. You can also contact us by email: [email protected]. Send us a message with the details of your issue and we will do our best to resolve it as quickly as possible.
Still have questions? Contact support
Our 24/7 Bengali live chat support team is always ready to answer any of your questions. Whether it's about your account, payments or games, help is available.
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